Terms and Conditions
Terms & Conditions
Pricing & Terms
Pricing found in the Paris Texas Hardware Price List are our Suggested Retail Prices. Prices are subject to change without notice. Due to the U.S. government’s current policy on China tariffs, all products are subject to a tariff surcharge as of September 1, 2019. Prices are quoted exclusive of Freight and Packaging. The Buyer should always inspect the product upon receipt.
IMPORTANT: Please note that your order will be placed with an authorized Paris Texas Hardware Distributor. While most of the following will generally apply, your distributor may have terms and conditions of the sale that will vary from what is stated here.
Returns, Changes & Cancellations
All Portfolio and PTH Perfect Match™ products are custom painted and may not be Returned. Orders may not be changed or canceled once production has begun.
Quick Ship items may be Returned if poles are uncut and all products are received in sellable condition. A restocking fee of 40% will apply and the customer will prepay freight. All Returns must be authorized by the Paris Texas Hardware customer service department, and are authorized at our discretion, given the circumstances and nature of each order. A Return Authorization Number (RA#) must be issued by customer service, and the RA# must be noted on all Return packages. Return Credit is issued on Returned goods that are inspected and deemed undamaged. Customers should exercise care to adequately package Return goods. Return Credit will not be issued for unauthorized Returns or damaged Returns
We recommend using a professional installer. Installation hardware is included. The fasteners (screws and mollies) may not be appropriate for every installation or wall material. Brackets and holdbacks should be installed securely into wall studs when possible. Paris Texas Hardware will not assume responsibility for damages incurred by improperly mounted or inadequately supported hardware.